Even thought I found time to take it apart two weeks ago, I’m just now getting around to hookup up my new Roku 2 XS. My wife and I settled in for a Daily Show episode and the PlayOn plug-in throws up an error, “An unexpected problem (but not server timeout or HTTP error) has been detected”, right after the video starts. This was rather distressing. We swapped back to the old Roku XDS box and I got on the internet to see what was going on.
Into The Roku, PlayOn, and Plex Forums
What I quickly discovered is that there was some subtle shift that affected several unofficial Roku plug-ins that involve local video stream. The bigger names include PlayOn and Plex (media server software for PCs, Macs, and Linux computers).
PlayOn has indicated that they’re on it
Most people are able to use a Roku 1 without a problem, but the Roku 2 won’t work with PlayOn…yet! We’re looking into seeing what we can do, as well as we understand that Roku is looking into the problem as well, as it effects other types of streaming as well.
I’m sorry to say, but there’s no ETA yet.
Roku is looking at it as well and requesting test cases (people were happy to provide them)
HLS isn’t broken, though there may be a few outstanding corner cases. We are furiously working to address them. If you want to send me sample links, we can take a look.
If you want the nitty-gritty, you can find all the conversations on the various forums:
- Roku: ROKU 2 not working with playon, Is HLS broken on Roku 2?
- PlayOn: Roku 2 and PlayOn issue
- Plex: Roku 2
Waiting For a Fix
The Plex developers are pushing a potential fix out to their side and PlayOn trying their own fix out before adding it to their software build. Everything about this problem feels like a corner case that several plug-ins used that wasn’t tested by Roku. There’s lots of focus on it, so I’m hoping for a not-fast-enough-but-pretty-soon resolution.
Update: PlayOn has a patch available.
Update 2: Patch is now in the PlayOn builds.